Data Stewardship & Privacy Principles
At Simply Sparkling, our commitment to discretion extends beyond the immaculate condition of your physical spaces. This policy outlines our rigorous approach to handling your digital footprint with the same meticulous care we apply to every surface we clean.
We believe transparency is the foundation of trust. Below, you will find a clear, comprehensive explanation of what data we collect, why we collect it, and how we protect it. No jargon, no hidden clauses—just honest stewardship.
Our Commitment
- • Minimal data collection—only what is necessary to serve you.
- • No sale or rental of your personal information to third parties.
- • Industry-standard encryption for all data transmission.
Effective Date: January 1, 2026 • Simply Sparkling
Information We Collect
Direct Information
This is the information you voluntarily provide when engaging with our services or requesting a consultation. It includes your name, email address, phone number, and physical address for service delivery. When you fill out our contact form, we collect these details specifically to generate an estimate and schedule your service. We do not request sensitive financial identifiers (like credit card numbers) through our general contact forms; such information is handled separately and securely during the transaction phase by our payment processors.
Technical Data
To ensure our website functions flawlessly and to understand how visitors navigate our offerings, we collect standard technical data. This includes your IP address, browser type, device type, and the pages you visit on simplysparkling.world. This data is anonymized and aggregated, meaning it cannot be linked back to you as an individual. It helps us identify if, for example, our "Residential Services" page is viewed more often on mobile devices, allowing us to optimize the experience for how you prefer to browse.
How We Use Your Information
Service Fulfillment
Primarily, we use your contact details to respond to your inquiries, provide accurate quotes, and schedule our cleaning teams. Without your address and phone number, we cannot send our professionals to your location or confirm appointment details.
Service Improvement
Aggregated technical data helps us refine our digital presence. If we notice high engagement with our "Post-Construction" service pages, we may allocate more editorial content to that topic, ensuring the information you seek is readily available and clearly explained.
Communication
We may use your email to send essential service updates, such as appointment confirmations or seasonal maintenance tips. You may opt out of non-essential communications at any time via a link in our emails.
Protection & Sharing
Your trust is our most valued asset. We implement rigorous security measures—including SSL encryption and restricted internal access—to safeguard your data from unauthorized use or breach.
Regarding sharing: Simply Sparkling does not sell, trade, or rent your personal information. We only share data with trusted partners when absolutely necessary to deliver our service (e.g., sharing your address with our cleaning team roster). All partners are bound by confidentiality agreements.
Your Rights & Contact
Under privacy regulations, you possess the right to access the personal data we hold about you, request corrections to inaccurate information, or demand the deletion of your data from our systems (subject to legal retention requirements).
To exercise these rights or if you have questions about this policy, please contact our Data Privacy Officer directly. We aim to respond to all inquiries within 48 hours during our standard business operations.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- • Active Client Data: Duration of service + 1 year
- • Quote Inquiries: 6 months (unless a client relationship forms)
- • Website Analytics: 26 months (anonymized)